ITIL encourages company leaders and IT professionals to think of IT as a business that serves customers, not only to improve the efficiency of operations, but also to ensure that IT is aligned with an organization's overall goals. ITIL is often considered alongside other best practice frameworks such as the Information Services Procurement Library (ISPL), the Application Services Library (ASL), Dynamic Systems Development Method (DSDM), the Capability Maturity Model (CMM/CMMI), and is often linked with IT governance through Control Objectives for Information and related Technology (COBIT). The Visible OPS Handbook: Implementing ITIL in 4 Practical and Auditable Steps claims to be based on ITIL but to focus specifically on the biggest "bang for the buck" elements of ITIL.
From the business continuity life cycle, one output is the recovery plan. IT service continuity management is the process responsible for assessing the impact of the disruption on IT services. Sub Processes Of Capacity Management ITIL V3 Packaged Release: is a combination of many changes.
ITIL Service Support Processes include Incident Management, Problem Management, Configuration Management, and Change Management. It helps to have a pre-defined process in place to help the organization recover to normal operating procedures after a disaster.
A plan often involves the use of a location that provides power and telecommunications, where companies can use their own equipment.
