Saturday, April 19, 2008

IT Service Continuity Management

The names ITIL and IT Infrastructure Library are registered trademarks of the United Kingdom's Office of Government Commerce (OGC). The current move towards ISO/IEC 27001 may require some revision to the ITIL Security Management best practices which are often claimed to be rich in content for physical security but weak in areas such as software/application security and logical security in the ICT infrastructure. The IT Infrastructure Library originated as a collection of books each covering a specific practice within IT Service Management.

It is essential that organisations are consistent in ensuring that appropriate IT Service Continuity plans have been made to support the business and its continuity requirements. Chartering is the project charter which defines the high-level scope, team needed, and critical success factors for the project. IT Service Continuity Management Common costs associated with ITSCM are the expenses incurred from risk management and recovery arrangements.

Delta Release: is a release of only that part of the software which has been changed. The standard is not identical in taxonomy to ITIL and includes a number of additional requirements not detailed within ITIL and some differences.

The quality of the library's volumes is seen to be uneven.